Operations Manager, In Grace Yoga Therapy

Location: Marietta, GA
Reports to: Founder & CEO – Asha Edouard
Status: Part-Time
Pay: Competitive, based on experience

Position Summary

In Grace Yoga Therapy is seeking a detail-oriented, proactive, and spiritually grounded Operations Manager to support the Founder in overseeing daily business functions. This role is essential to the smooth execution of staff coordination, client care, service delivery, internal systems, and performance tracking. The ideal candidate will be aligned with the heart of the business – rooted in womb wellness, trauma-informed care, and holistic healing – while also possessing excellent organizational and administrative skills.

Core Responsibilities

Responsibilities:

1. Studio Operations & Client Flow

• Open and close the shop reliably and maintain a peaceful, orderly environment

• Manage all client appointments and bookings via the studio calendar system

• Ensure seamless room transitions, time buffers, and practitioner readiness

• Oversee reception and sales floor flow, including POS transactions

2. Staff & Culture Management

• Supervise and support team members, practitioners, and interns

• Enforce a positive, professional employee culture with warmth and clear boundaries

• Run weekly or bi-weekly staff meetings and provide summary notes

• Address lateness, misalignment, or conduct issues with accountability and clarity

• Create and distribute daily/weekly task lists and hold staff accountable

3. Reports & Metrics

• Generate weekly and monthly operations reports including:

  • Client attendance

  • Service fulfillment

  • Team performance

  • Revenue and expense tracking in coordination with the finance team

• Prepare dashboards or summary documents for review by the Founder

4. Operations & Administration

• Maintain internal SOPs, workflows, and documentation of service protocols

• Coordinate logistics for events, retreats, workshops, and training programs

• Ensure inventory is stocked (herbs, bath supplies, client kits, etc.)

• Support fulfillment of mailings, package deliveries, and client gifting

5. Inventory & Shop Management

• Track and replenish herbs, oils, packaging materials, and spa supplies

• Order products weekly or monthly as needed

• Keep retail floor clean, stocked, and energetically welcoming

• Identify low-performing items or emerging customer needs

6. Customer Experience

• Greet clients when needed and ensure all are seen, welcomed, and directed

• Handle client feedback and resolve small issues before they escalate

• Maintain the spiritual and aesthetic energy of the space

• Support client prep and check-in for spiritual and physical services

Qualifications:

• Located in or able to commute to Marietta, GA

• At least 3+ years managing a team, running shop operations, or leading within a wellness space

• Skilled in operations systems, scheduling tools, POS platforms, and basic reporting

• Comfortable working in a spiritually diverse environment (e.g., womb healing, Reiki, ceremony)

• Strong written and verbal communication skills

• Proven ability to identify trends, spot internal issues, and offer practical solutions

• Deeply accountable, consistent, and a proactive communicator

• Honesty, maturity, and alignment with sacred feminine leadership

Values Alignment:

You must:

• Have a genuine care and commitment to the healing of Black women and women of color

• Encompass the In Grace Yoga Therapy values: professionalism, honesty, warmth, integrity, and attentiveness

• Be spiritually open and grounded in sacred, womb-centered work

• Enjoy working in a team where communication, sacred timing, and reverence matter

Ideal Candidate

• Strong background in operations, executive assistance, or administrative leadership

• Familiar with wellness, birth work, or trauma-informed practices (or open to learning)

• Highly organized and systems-oriented

• Excellent communication and leadership skills

• Capable of working independently and managing multiple moving parts

• Emotionally intelligent and grounded in heart-led work

Bonus Qualities

• Experience in wellness, doula work, or spiritual entrepreneurship

• A deep respect for Black women’s healing and ancestral practices

• Project management certification or strong coordination experience

• Ability to think ahead, stay calm in urgency, and move with clarity

  
  

• Who Should Apply

  • You are organized and detail-oriented, with experience managing multiple moving parts

  • You love creating systems, checklists, and workflows that keep things running smoothly

  • You have experience with platforms like Notion, Gusto, Acuity, Google Drive, and Slack

  • You are emotionally intelligent and can hold space for a trauma-informed, heart-centered team

  • You’re a self-starter who can work independently and take initiative without being micromanaged

  • You enjoy being behind the scenes and making sure others have what they need to shine

  • You respect spiritual and wellness-based businesses, and you value integrity and professionalism

  • You can balance both sacred work and strategic operations

    
    

  Who Should Not Apply

  • You struggle with time management, follow-through, or staying organized

  • You need constant supervision or aren't comfortable managing yourself or others

  • You’re resistant to structure, scheduling tools, or documentation systems

  • You don’t thrive in fast-paced, ever-evolving environments

  • You’re only looking for a quick job or “side hustle” with no passion for wellness work

  • You’re uncomfortable supporting a Black woman-led, spiritually rooted organization

  • You dislike communication, feedback, or team collaboration
    

Part-Time Keyholder / Sales Associate
Location: The Womb Spa – Marietta, GA
Reports To: Operations Manager & CEO (Asha Edouard)
Hours: Part-Time (15–20 hours per week, including evenings and weekends)

About The Womb Spa

The Womb Spa is a sacred healing space dedicated to the spiritual, emotional, and physical wellness of women especially Black women on their womb healing, birth, postpartum, and feminine restoration journeys. We offer herbal steams, reiki, ceremonies, bodywork, sacred retail products, and an atmosphere rooted in peace, integrity, and professionalism.

We are now seeking a grounded, responsible, and heart-centered Keyholder / Sales Associate to join our team.

Role Overview

The Keyholder / Sales Associate plays a dual role: supporting the retail and client-facing front desk operations while also holding sacred space for our clients. You will be the first face clients see when they walk in, the one they feel safe with when asking questions, and the energy they feel when they enter the womb.

This role is ideal for someone who is dependable, high-vibe, organized, and aligned with holistic healing work. Because we serve a large Haitian community, fluency in Haitian Creole is required to ensure our clients feel fully seen, supported, and understood.

Key Responsibilities

• Open and/or close the spa space (as a keyholder)

• Greet clients warmly and create a peaceful, sacred environment

• Assist clients with check-in/check-out and retail purchases

• Educate customers on womb wellness products and services

• Communicate effectively with clients in both English and Haitian Creole

• Maintain cleanliness, organization, and energetic integrity of the space

• Restock products and update inventory as directed

• Ensure safety protocols, professionalism, and client confidentiality at all times

• Communicate daily updates, client needs, and operational notes to the team

Qualities We’re Looking For

• Punctual, reliable, and consistent

• Fluent in Haitian Creole and English (required)

• Warm, grounded energy and excellent interpersonal skills

• Professional appearance and communication

• Passion for holistic health, womb work, or spiritual wellness

• Detail-oriented and able to multitask in a calm manner

• Ability to hold space for women going through vulnerable experiences

• Open to learning and being coached in womb-centered language and practices

• Familiarity with POS systems and retail experience (preferred but not required)

Requirements

• Must be available for evening and weekend shifts

• Must be fluent in Haitian Creole and English

• Prior experience in a retail, spa, healing, or wellness environment preferred

• Must be comfortable working in a spiritual, womb-centered space

• Must be able to lift up to 20 lbs (for product restocking)

• Must have reliable transportation

• Must align with the mission and values of The Womb Spa

How to Apply:

Please submit your resume, a cover letter, and a portfolio showcasing your relevant work to admin@ingraceyogatherapy.com. Please also submit 2 professional references.

We look forward to seeing your creative contributions to our team!

In Grace Yoga Therapy Spa is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.